Contact

Talk to us

The fastest way to reach Taveras Shoe Repair about an online order is email: support@taverasshoes.com. We read every message and reply within 3 business days, usually sooner. Include your order number if your question is about an existing order — it lets us answer in one round instead of two.

Visit or call the shop

Taveras Shoe Repair
227 W 145th St
New York, NY 10039

Phone: (212) 234-4422

Hours: Monday to Saturday, 8:30 AM – 6:30 PM Eastern Time. Closed Sunday.

The phone is answered during shop hours. Outside those hours, email is the reliable channel and the one we answer first each morning.

What to contact us about

Sizing questions before you order — the size guide covers conversions, and we are glad to advise on fit for a specific pair. Order status and tracking. Returns and exchanges within the 30-day window. Anything about a pair that arrived not as expected: write to us with a photo and we will make it right per the refund policy.